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Case Manager/Discharge Planner RN

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development through the life span, possess the ability to assess data reflective of the patient's status, interpret the appropriate information needed to identify each patient's requirements relative to his or her age and specific needs, and provide the care needed as described in departmental policies and procedures. Works with minimal supervision. Must have excellent communication skills both verbal and written to address individuals of varying educational levels. Normal office environment with some travel to other facilities.
Communication:
Daily communication with all members of the case management team, patients, families, nursing staff, physicians, managers and external organizations to coordinate patient care, resolve problems meet patients' post discharge needs.
Education: Registered Nurse; Bachelor's Degree preferred.
Required Experience: 2-3 years of recent experience in a health care setting with responsibilities including planning, coordination, and delivery of case management services such as education, psychosocial support, discharge planning and utilization management.
Licensure: Current Indiana Nursing License; Certification in Case Management preferred.
Skills: Must demonstrate knowledge and competency in the following areas: positive interpersonal oral communication skills; effective written communication skills; analytic skills; integrity; innovation; team player; courteous; ability to resolve complaints/problems; customer-focused philosophy of service delivery; ability; willingness to work as an integral member of a multi-skilled team. Also demonstrate knowledge and competency in; computer literacy; community and system resources; effective interpersonal relations; analysis and research methods; assertiveness; flexibility; perseverance; diplomacy and negotiation. This position requires a thorough knowledge of State and Federal regulations regarding medical necessity for admission and discharge screens. Knowledge of community resources, discharge planning and referral to nursing homes, extended care and rehabilitation facilities. Must have the technical skills necessary to demonstrate progressive care programs to patients and/or their families. Frequent interactive associations are inherent in this position. The ability to retrieve, communicates, and presents data and information verbally and in writing is required. Strong interpersonal skills and the ability to communicate effectively with patients, families, nursing staff, physicians, and community resources is required.
Equipment: Computer, multi-line telephone, general office equipment



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